Where voice AI
gets practical.
Sessions, workshops, and live demonstrations focused on chatbot architecture and voice assistant integration — structured for practitioners, not spectators.
Scheduled events
Designing Intent Flows for Voice Interfaces
A focused walkthrough of how intent mapping differs between text-based chatbots and voice assistants. We cover slot-filling patterns, fallback handling, and where most initial designs break under real user speech.
Chatbot Evaluation — What Metrics Actually Measure
Task completion rate and containment percentage get thrown around constantly — this session examines what each metric genuinely captures, what it misses, and how to build a dashboard that reflects real system health rather than vanity numbers.
Integrating Voice Assistants into Existing Customer Workflows
Practical discussion of CRM and ticketing system hooks, authentication hand-offs between bots and agents, and the common friction points teams hit six months after launch — not at the prototype stage.
Acoustic Models and Accent Robustness
Voice recognition accuracy varies sharply across accents and microphone conditions. We look at how fine-tuning acoustic models, choosing the right ASR engine, and collecting targeted test data each contribute to a more reliable experience.
What each session is actually structured around
Sessions run between 60 and 90 minutes. The first half covers a specific technical problem with worked examples. The second half is open for questions about your specific context.
Recordings are available to registered attendees for 30 days after the session. Slides and reference material are shared in advance, not as an afterthought.
These are not sales presentations. Content is chosen based on recurring questions from client consultations since 2015.
Session formats
Deep Session
Single-topic focus, structured walkthrough, code examples included where relevant.
Workshop
Hands-on format. Attendees work through exercises with guidance rather than watching a demo.
Live Q&A
Light presentation, then extended open discussion. Works best for integration and strategy questions.